Delete Your Butterbook Account
Butterbook is the recipe keeper app for iPhone, Android and the web. This page explains how to delete your Butterbook account and everything stored in it, and what we keep afterwards.
Delete your account from the app
- 1Open Butterbook and sign in to the account you want to delete.
- 2Go to the Account page — tap Account in the app menu, or choose Account in the sidebar on the web.
- 3In the Profile card, choose Delete account.
- 4Confirm. You are signed out right away, and your account and the content in it are deleted.
Delete some data without deleting your account
You don't have to delete your whole account to remove content. Inside Butterbook you can delete any single recipe, cookbook, meal plan or shopping list — open it and choose Delete — along with your profile photo and details, and you can unfriend or unfollow anyone.
For anything else, email us from the address on your account and tell us what you would like removed. We delete it and confirm by email, usually within 30 days.
If you can't sign in
Email us at mybutterbook@gmail.com from the email address on your account, with the subject "Delete my account". We will delete your account and its content and confirm by email, usually within 30 days.
What is deleted
- •Your account and sign-in details: your name, email address, profile photo, bio and username.
- •Your recipes, cookbooks, meal plans, shopping lists, and the photos you uploaded with them.
- •Your friends, follows, invitations, blocked people, and the recipes or cookbooks you shared with others.
- •Cookbooks you saved from other people, and public share links you created.
- •If you added recipes to a friend's collaborative cookbook, you are removed from it and your recipes are deleted.
What we keep, and for how long
- •Printed cookbook order records — the name, shipping address, phone number, email, amount and print details for books you ordered — are kept for tax, accounting and legal reasons. Our print partner, Lulu, keeps the records it needs to print and ship your book.
- •Payment and subscription records are held by our payment provider, Base44 Payments (powered by Wix), for as long as the law requires.
- •A cookbook someone else saved into their own account is theirs, and it stays with their account.
Deleting your account does not on its own cancel an active subscription or a print order that is already in progress. Contact us and we will help with either.
Questions
Write to us at mybutterbook@gmail.com. You can also read our Privacy Policy, which covers what Butterbook collects and how it is used.